If you book directly with us, you can cancel your ride up to 24 hours before pick-up with a 100% refund guaranteed. 

If you book with our partners, you can cancel the booking via your profile or call our business partners which you booked with. 

For further assistance, please call +44-2033075590 or chat with our agent, click “Help” in our website  https://support.goridetransfers.com/