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Frequently Asked Question

A printed booking confirmation, passport, credit cards, phone, and essentials like medication or chargers.
At the airport/train station: In arrivals with a name sign.
At hotels: In the lobby.
Private addresses: At the specified pickup point.
Up to 60 minutes after arrival. Notify the driver of any delays.
Drivers monitor flight/train arrivals. For major delays, contact our 24-hour helpline.
Contact our 24-hour helpline if the driver is more than 10 minutes late.
Changes are allowed up to 1 hour before the trip. Email support@goridetransfers.com.
Cancel free of charge up to 24 hours before the trip.
Check your spam folder or email us if it’s missing after 4 hours.
No, we handle it. Just bring your booking confirmation.
Not recommended due to potential delays. Drivers monitor one flight only.