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Faqs

Frequently Asked Question

A printed booking confirmation, passport, credit cards, phone, and essentials like medication or chargers.

At the airport/train station: In arrivals with a name sign.
At hotels: In the lobby.
Private addresses: At the specified pickup point.

Up to 60 minutes after arrival. Notify the driver of any delays.

Drivers monitor flight/train arrivals. For major delays, contact our 24-hour helpline.

  • Contact our 24-hour helpline if the driver is more than 10 minutes late.

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Changes are allowed up to 1 hour before the trip. Email support@goridetransfers.com.

 

Cancel free of charge up to 24 hours before the trip.

Check your spam folder or email us if it’s missing after 4 hours.

No, we handle it. Just bring your booking confirmation.

Not recommended due to potential delays. Drivers monitor one flight only.